HA
About Us

Making AI feel genuinely human

We're on a mission to transform how businesses connect with their customers. Our AI-powered platform enables personalized, empathetic conversations that feel natural—across any language, at any time.

10,000+
Agents Deployed
45+
Languages Supported
500+
Enterprise Customers

Our Mission

We believe every business deserves access to world-class customer support technology. Our mission is to democratize AI-powered customer experiences, making it possible for companies of any size to deliver personalized, empathetic interactions at scale.

Our Vision

  • AI that understands context, emotion, and brand voice
  • Seamless multilingual support without barriers
  • Technology that amplifies human connection, not replaces it
  • Enterprise-grade security accessible to all businesses

Our Journey

From idea to global platform

What started as a simple idea has grown into a platform trusted by thousands of businesses worldwide.

21
2021

The Beginning

Founded with a simple mission: make AI customer support feel genuinely human.

22
2022

First 1,000 Customers

Reached our first major milestone, proving that businesses wanted a better way to connect with customers.

23
2023

Global Expansion

Launched support for 45+ languages and opened offices in Europe and Asia.

24
2024

Enterprise Ready

Achieved SOC 2 Type II certification and launched enterprise features for Fortune 500 companies.

Our Values

What drives us every day

These core values guide everything we do—from how we build our product to how we treat our customers and each other.

Customer First
Every decision we make starts with our customers. We listen, we learn, and we build solutions that genuinely solve their problems.
Innovation
We push the boundaries of what's possible with AI, constantly exploring new ways to make technology more human and accessible.
Transparency
We believe in honest, open communication with our customers, partners, and team members. No hidden fees, no surprises.
Inclusivity
Our platform supports 45+ languages because great customer experience shouldn't have borders. We build for everyone.
Excellence
We hold ourselves to the highest standards in everything we do, from code quality to customer support.
Empathy
Technology should feel human. We design our AI agents to understand context, emotion, and intent—not just keywords.

Our Team

Meet the people behind the product

A diverse team of engineers, designers, and customer advocates united by a shared passion for exceptional experiences.

AC
Alex Chen
Co-Founder & CEO

Former AI researcher at Stanford with a passion for making technology more accessible.

SM
Sarah Martinez
Co-Founder & CTO

15+ years building scalable systems at leading tech companies. Believes in code that tells a story.

MP
Michael Park
Co-Founder & CPO

Product visionary who has shipped products used by millions. Obsessed with delightful user experiences.

ET
Emma Thompson
VP of Engineering

Infrastructure expert who ensures our platform scales seamlessly for enterprise customers.

DK
David Kim
VP of Customer Success

Dedicated to ensuring every customer achieves their goals with our platform.

LW
Lisa Wang
Head of AI Research

PhD in NLP, focused on making AI conversations more natural and empathetic.

Join our growing team

We're always looking for talented individuals who share our passion for creating exceptional customer experiences. Explore our open positions and help us shape the future of AI-powered support.

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