HA
Compliance & Trust

Trust Center

Transparency is core to how we operate. Access our compliance certifications, security documentation, and audit reports to understand how we protect your data.

GDPR
Compliant
SOC 2
Certified
HIPAA
Compliant
CCPA
Compliant

Our Commitment

Built on trust

Security, privacy, and reliability are the foundation of everything we build at Humanizing Agents.

Data Security
Enterprise-grade security measures protect your data at every level
  • AES-256 encryption at rest
  • TLS 1.3 encryption in transit
  • Customer-managed encryption keys (Enterprise)
  • Regular penetration testing
  • 24/7 security monitoring
Privacy by Design
Your data is yours. We never use customer data to train AI models
  • Zero-training policy on customer data
  • Configurable data retention
  • Right to deletion (RTBF)
  • Data portability support
  • Anonymization capabilities
Transparency
Clear communication about our practices, incidents, and changes
  • Public status page
  • Incident notification within 72 hours
  • Changelog for all updates
  • Regular compliance audits
  • Open security practices documentation
Reliability
Built for enterprise uptime with global infrastructure
  • 99.99% uptime SLA
  • Multi-region deployment
  • Automatic failover
  • Daily backups with point-in-time recovery
  • Disaster recovery procedures

Certifications & Compliance

Industry-leading compliance standards

We maintain rigorous compliance certifications to meet the needs of regulated industries and enterprise customers.

Compliant
GDPR Compliant
Full compliance with EU General Data Protection Regulation requirements
Certified
SOC 2 Type II
Audited for security, availability, processing integrity, and confidentiality
Compliant
HIPAA Compliant
Business Associate Agreements available for healthcare customers
In Progress
ISO 27001
Information security management system certification in progress
Compliant
CCPA Compliant
California Consumer Privacy Act compliance with data access and deletion rights
Compliant
PCI DSS
Payment card industry data security standards for secure transactions

Documentation

Compliance documentation

Access our legal documents, compliance agreements, and security resources.

Privacy Policy

Learn how we collect, use, and protect your personal information

January 2025View

Terms of Service

Our service agreement and acceptable use policies

January 2025View

Cookie Policy

Information about how we use cookies and similar technologies

January 2025View

Data Processing Agreement

Standard contractual clauses for GDPR compliance and data processing

January 2025Download

Business Associate Agreement

HIPAA-compliant agreement for healthcare organizations

January 2025Download

Security Whitepaper

Detailed overview of our security architecture and practices

December 2024Download

List of Subprocessors

Third-party vendors that may process your data on our behalf

January 2025Download

SOC 2 Type II Report

Available upon request with signed NDA for enterprise customers

November 2024Download

Need compliance documentation?

Our security and compliance team is here to help. Request audit reports, compliance certifications, or discuss your specific requirements.

For urgent security matters, email us at security@humanizing-agents.com

Instant Setup
24/7 Support
AI-Powered

Ready to build with confidence?

Start using Humanizing Agents today with enterprise-grade security and compliance built in.

No credit card requiredFree tier foreverSetup in 5 minutes
Humanizing Agents - AI-Powered Chat Solutions