HA
Security & Compliance

Your data security is our top priority

We implement industry-leading security practices and maintain rigorous compliance standards to protect your data. Trust and transparency are fundamental to everything we do.

GDPR
Certified
SOC 2
Certified
HIPAA
Certified
99.99%
Uptime SLA

Compliance Certifications

Trusted by security-conscious organizations

We maintain comprehensive compliance certifications to meet the needs of regulated industries and enterprise customers.

GDPR Compliant
Full compliance with EU data protection regulations
  • Data processing agreements (DPAs)
  • Right to erasure (RTBF)
  • Data portability support
  • Lawful basis documentation
  • Privacy impact assessments
SOC 2 Type II
Certified for security, availability, and confidentiality
  • Annual third-party audits
  • Continuous monitoring
  • Security controls verified
  • Trust service criteria met
  • Audit reports available
HIPAA Ready
Healthcare data protection standards compliance
  • Business associate agreements
  • PHI safeguards
  • Access controls
  • Audit logging
  • Encryption standards
ISO 27001
Information security management certification
  • Risk management framework
  • Security policy controls
  • Asset management
  • Incident management
  • Business continuity

Security Practices

How we protect your data

Our comprehensive security program covers every aspect of our platform, from encryption to employee training.

End-to-End Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Customer-managed encryption keys available for enterprise customers.
Role-Based Access Control
Granular permission controls with role-based access, multi-factor authentication, and SSO/SAML integration for enterprise identity management.
24/7 Security Monitoring
Continuous security monitoring with automated threat detection, intrusion prevention systems, and real-time alerting to our security team.
Comprehensive Audit Logs
Complete audit trail of all system access and data modifications. Logs are immutable, tamper-proof, and retained for compliance requirements.
Vulnerability Management
Regular penetration testing by third-party security firms, automated vulnerability scanning, and a responsible disclosure program for security researchers.
Incident Response
Documented incident response procedures with defined SLAs. Security incidents are communicated promptly with full transparency to affected customers.

Data Protection

Complete control over your data

We give you full visibility and control over how your data is stored, processed, and protected.

Data Residency Options

Choose where your data is stored to meet regulatory requirements and data sovereignty laws.

  • US data centers (AWS us-east, us-west)
  • EU data centers (AWS eu-central, eu-west)
  • APAC data centers (AWS ap-southeast)
  • Single-tenant deployment options
  • Data isolation guarantees

Privacy-First Architecture

Your data is never used to train our AI models. We implement strict data segregation and privacy controls.

  • Zero-training policy on customer data
  • Logical data segregation
  • No data sharing across tenants
  • Anonymization capabilities
  • Configurable data retention

Data Governance Controls

Complete control over your data lifecycle with enterprise governance features and compliance tools.

  • Data retention policies
  • Automatic data purging
  • Data export capabilities
  • Right to deletion support
  • Compliance reporting

Infrastructure Security

Built on a secure foundation

Our infrastructure is designed with security at every layer, from network architecture to physical security.

Cloud Security

Hosted on AWS with industry-leading security certifications, network isolation, and DDoS protection.

Network Security

Private VPC deployment, network segmentation, WAF protection, and IP allowlisting for enterprise customers.

Backup & Recovery

Automated daily backups with point-in-time recovery, cross-region replication, and 99.99% durability.

Employee Security

Background checks, security training, principle of least privilege, and hardware security keys for all employees.

Security questions or concerns?

Our security team is here to help. Whether you need compliance documentation, want to report a vulnerability, or have questions about our security practices, we're ready to assist.

For security vulnerabilities, email us at security@humanizing-agents.com

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